Last Updated: 15/03/25

Welcome to Elekt! We are committed to delivering your orders quickly and securely. Please review our shipping policy for details on processing, shipping times, and other important information.

1. Order Processing

• All orders are processed within 1-2 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking details once your order has been shipped.

• In case of delays due to unforeseen circumstances, we will notify you via email or phone.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: 5-7 business days

3. Shipping Charges

• Standard Shipping: Free on orders above ₹499

4. Shipping Areas

• We currently ship across India.

• Some remote areas may have limited delivery options. If we are unable to deliver to your location, we will contact you for alternatives.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• You can track your order using the tracking link provided.

6. Damaged, Lost, or Delayed Shipments

• If your package is damaged during transit, please contact us within 48 hours of delivery with photos.

• If your order is delayed or lost, please contact our support team for assistance.

• We are not responsible for shipping delays caused by couriers, weather conditions, or incorrect addresses provided by customers.

7. Contact Us

For any shipping-related queries, feel free to contact us:

Email: support@elekt.in